- LANDBANK shall provide the Business Loans internet banking services in accordance with existing laws, rules and regulations and Republic Act No. 8792, known as the eCommerce Law, as well as LANDBANK’s business rules and regulations relative to the operation of the Business Loans and internet banking facility.
- LANDBANK reserves the right to regulate the use of Business Loans, and is authorized to change, modify, restrict, withdraw, cancel, suspend, disable, remove, or discontinue any or all of the access and services at any time if and when the Client: (i) fails to comply with the Bank's Terms and Conditions, (ii) fails to comply with the laws, rules, policies and regulations; or (iii) if the Bank, at its sole option and discretion, reasonably determines that restricting, suspension, removal, disabling or discontinuance of access to or use of any or all of the Business Loans services necessary to protect the interests of the Bank, its clients or third parties. LANDBANK shall not be liable to Client if Client is unable to gain access to LANDBANK Business Loans.
- LANDBANK is dedicated to process Transaction efficiently and holds no obligation to process any specific Transaction. Upon submission of Transaction Request from the client, the Bank shall process the Transaction on behalf of the client and consenting to the execution of the Transaction. LANDBANK reserves the right and is authorized, in its sole discretion, to process and initiate reversal of a transaction and/or debit my/our accounts at any time in case applicable (a) a deposit or credit of funds is due to an error, time-out or mistake; (b) there is a written claim that the transaction was due to fraudulent act and that such deposit or credit of funds was due to error, mistake or is a result of a fraudulent act which I/we may or may not be a party of; (c) the purpose claimed by the depositor/sender is contradicting to the declared purpose or reason for the deposit or funds transfer; or (d) other circumstances or cases similar to any of the foregoing, subject to applicable rules and regulations.
- I/We recognize LANDBANK’s interest in Business Loans and I/we shall use its modules for their intended purpose only.
- I/We shall have sole access to my/our Business Loans account/s by taking the necessary steps to keep my/our Business Loans Application Number and OTP confidential.
- I/We will not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Service or any Instruction being conducted through the Service.
- I/We agree not to use any automatic device, program, application, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any part of the Services, or in any way reproduce or circumvent its navigational structure or presentation, as well as to obtain or attempt to obtain any material, document or information through any means not purposely made available through the Services.
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I/We acknowledge/s and agree/s that:
- LANDBANK does not guarantee the delivery or prompt delivery of the Client’s OTP and that my/our receipt of any OTP may be delayed or prevented by factor(s) affecting the internet service provider(s), and other factors outside LANDBANK’s control.
- Client shall hold LANDBANK, its directors, officers, employees, and agents free and harmless from any and all losses or damages, including attorneys' fees, that may arise, directly or indirectly, in whole or in part, from the non-delivery, delayed delivery or the misdirected delivery of an OTP and the Client’s failure or inability to access Business Loans as a result thereof unless the loss or damage incurred is solely and directly caused by the gross negligence or willful misconduct of the Bank.
- Client shall not (i) use the Business Loans issued or registered to another customer other than his/her own, to generate an OTP and use the said OTP for his/her Business Loans account, or (ii) permit a Business Loans application issued or registered Client to be used, activated, registered, or accessed by another person.
- Client is responsible for keeping the OTP and the password in Business Loans strictly secure and confidential, and shall take all necessary steps to prevent disclosure or discovery of the OTP, passwords, and any other code to/by any other party.
- LANDBANK shall consider as valid and binding any instruction given or transaction made using my/our Business Loans Application Number. LANDBANK shall not be liable for any unauthorized action or transaction using my/our Business Loans Application Number. The Bank shall not be obliged to investigate the authenticity of instructions sent via Business Loans. However, LANDBANK, as it deems necessary, is entitled to verify any instructions given through sending email online or via telephone or any other means.
- LANDBANK may cancel or refuse to execute any of my/our instructions at any time without incurring any liability if these are against bank policies and Business Loans business rules, deemed illegal and/or detrimental to the Bank without prior notice.
- LANDBANK implements service periods, i.e., Philippine Standard Time, during the day of each transaction. Transactions made on a weekend or holiday shall be considered as next banking day’s transactions. Thus, I/we understand that any losses, charge or penalties whether imposed by LANDBANK or third-parties, as a result of a next day transaction will be my/our sole responsibility.
- LANDBANK reserves the right to verify any activity that is done through the Business Loans, especially involving compliance with Anti-Money Laundering Act (AMLA) or with other laws, rules, or regulations.
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The use of the LANDBANK digital products and services are subject to all LANDBANK guidelines, requirements, instructions, and specifications relating to Business Loans (including without limitation any registration and activation procedures), conditions, fees, and applicable charges within legal and regulatory limits at the time of the transaction. Standard fees and charges will apply to services and features that are accessible through the LANDBANK Website as applicable. LANDBANK may impose, from time to time, new service charges, and other related maintenance charges on electronic banking products, services and channels within legal and regulatory limits.
Existing LANDBANK policies at the time of amendment of the rate of charges, period covered and manner of payment shall be observed and shall be published in LANDBANK’s official website (
https://www.landbank.com/).
Availment and continuous utilization of these electronic banking products, services and channels confirms my/our acceptance of the aforementioned charges without reservation.
LANDBANK shall notify me/us in case there will be changes in its fees and charges in the use of electronic banking products, services, and channels, in accordance with existing rules and regulations.
I/We acknowledge that availment and continuous utilization of these electronic products, services, and channels confirm/s my/our acceptance of the aforementioned changes without reservation.
- I/We shall verify, check and validate all my/our Business Loans transactions and maintenance if these have been processed by Business Loans. If not, I/we shall notify LANDBANK immediately by sending email online or via telephone or any other means.
- A Loan Reference Number shall be assigned to me/us for every submitted transaction. However, a financial transaction may be denied for non-compliance of terms and conditions and business rules of the Business Loans.
- In case of system failure or non-processing of transactions due to events with which LANDBANK has no control of, such as but not limited to, acts of God, wars, civil or military disturbances, sabotage, acts of terrorism, terrorism attacks, criminal or willful misconduct by an individual or entity other than the Bank, its officers and employees, epidemic interruptions, loss or malfunction of utilities and/or facilities, power outages, electrical or mechanical failures, all pending future-dated transactions for the day shall be processed once the system is ready.
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I/We shall provide LANDBANK with a correct and operational email address, contact number, and other contact details. I/We understand that timely and effective communication with the Bank relies on the accuracy of the contact information provided.
The Bank shall not be liable for any undelivered email communications or for unauthorized interception or use of data relating to me/us or to my/our accounts that may result from failure to update such contact information. I/We shall promptly notify the Bank of any changes to my/our email address, contact numbers, business address, or any other relevant information that may affect communication by sending an email, and/or calling through official channels.
- I/We shall notify LANDBANK immediately upon receipt of any data or information through Business Loans not intended for me/us. I/We shall delete such data or information from my/our terminal immediately. I/We shall ensure the strict confidentiality of such information.
- I/We shall promptly report any discrepancies, omissions, inaccuracies or incorrect entries in LANDBANK’s statement, any unauthorized transactions made and instructions not implemented through email, telephone or any other means within 20 calendar days from date of transaction/instruction.
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I/We acknowledge that, except for negligence or bad faith attributable to LANDBANK, LANDBANK shall not be liable for any loss or damage of whatever nature in connection with the use of the facility such as, but not limited to, the following instances:
- fortuitous events and force majeure such as, but not limited to, prolonged power outages, breakdown of computers and communication facilities, typhoons, floods, calamities, public disturbances, and other similar or related cases;
- maintenance/ telecommunication/ electrical/ network failure, computer hardware or software including viruses and bugs or related/incidental problems that may be attributed to the services of an information services provider;
- loss or damage which the accountholder may suffer arising out of unauthorized utilization of the account or any fraudulent, unlawful or unauthorized interception or use of data relating to me/us or my/our accounts, including missending thereof, over which LANDBANK has no direct control including, but not limited from, my/our participation, fault or negligence such as, but not limited to, unauthorized disclosure of password, PIN, One- Time Password (OTP), mobile number or email address, or unauthorized use of credentials/biometrics/security features.
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LANDBANK may communicate with me/us through SMS, email, social media, or any other means of communication, for prompts, reminders, and notices concerning my/our Business Loans, downtime advisories, featured services, and marketing promotions. Client hereby acknowledges and agrees as follows:
- Notifications are sent to me /us for convenience, information, notification or demand purposes;
- Authorizes the sending of notification, which may include personal and account information;
- LANDBANK does not guarantee the timely delivery or accuracy of a notification and it may not be current at the time of delivery due to delivery lag time; and
- I/We are/is responsible for the security of the mobile phone, email account, and computer/electronic devices where the notification may be sent, and shall immediately inform LANDBANK of any changes to my/our mobile phone number and email address.
- I/We agree/s to hold LANDBANK, its stockholders, officers, employees, and representatives free and harmless against any and all liability, administrative, civil or criminal, resulting from failure to update my/our mobile number or email address with LANDBANK, including those relating to secrecy/privacy laws or regulations, if any notification is viewed or accessed by any other person.
- LANDBANK may amend/supplement this Agreement from time to time with effectivity date as specified in the email notice. Notice of the amendment/supplement sent through email at the address shown on my/our account records shall suffice. Thereafter, continued use of the Business Loans shall constitute acceptance of the modification/supplement to the Agreement.
- LANDBANK may limit my/our use of the services or terminate this Agreement once my/our account becomes dormant, is closed, garnished, escheated or has violated any of the terms and conditions and business rules of the Business Loans.
- I/We agree to be bound by the laws, rules, regulations and official issuances applicable to Business Loans now existing or which may later be issued, as well as such other terms and conditions governing the use of other facilities, benefits or services the Bank may make available to me/us in connection with Business Loans.
- LANDBANK Terms and Conditions shall be governed by and construed in accordance with the applicable laws of the Republic of the Philippines and by its By-laws, regulations and practices, which shall be brought to my/our attention by publication, advertisement, posting on the Bank’s website, electronic mail, facsimile transmission or other electronic transmission including SMS or similar means and, thus, submit to the non-exclusive jurisdiction of Philippine courts.
- LANDBANK electronic products, services, facilities and channels shall likewise be governed by all applicable circulars, rules and regulations of the BSP, PDIC, AMLC and other relevant government regulatory bodies or agencies.
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Loan Applicant’s Responsibilities
- To keep strictly confidential and not to disclose to anyone my/our personal information such as address, mother’s maiden name, telephone number, social security number, bank account number, e-mail address and other personal data.
- Shall not use or permit the use of the Client’s Loan Application Number in whole or in part for any purpose, whether legal or illegal, other than as specifically intended to carry out Client’s banking transactions and inquiries via Business Loans.
I/We understand that LANDBANK may send or communicate with me/us messaging (SMS) or call through my/our mobile phone number or through my email address, and/or other electronic alerts, reminders, and/or notices from time-to- time concerning matters relating to my/our Account by the use of any mobile number and/or email address which I/we provided to LANDBANK.
I/We hereby acknowledge and accept that each SMS or email message that may be sent to me/us may include my/our name and information pertaining to my/our Account. Likewise, I/we fully understand that in communicating to me/us through SMS/Email, LANDBANK will, in no case, ask me/us any information about my/our Account. Hence, I/we acknowledge that it is my/our responsibility to ensure the security of my/our mobile phone as well as my/our personal email address and to inform LANDBANK of any changes to my/our mobile phone number and email address in a timely manner.